Digital delivery
Order or booking confirmation is normally sent by email, phone, WhatsApp or an agreed dashboard after successful payment and required information are received.
Counselling links, appointment details, reports, checklists and other digital deliverables are supplied through the agreed channel.
Expected timelines
Standard booking or digital-access confirmation is normally provided within 1 business day.
Counselling, application support, software configuration, migration, training and custom implementation follow the timeline in the quotation, booking confirmation, project plan or agreement.
Timelines may change if documents, approvals, payment, third-party access or feedback are delayed. We will communicate material changes.
Software access
Credentials are issued only to authorised contacts after order, payment, configuration and onboarding requirements are complete.
Customers must provide accurate authorised-user details and protect issued credentials.
No routine physical shipment
CourseMitra does not ordinarily ship physical goods. If an order includes printed material or hardware, destination, charge, carrier, dispatch estimate and replacement terms will be stated before payment.
Delivery problems
If a confirmation or deliverable is not received in time, check spam/junk folders and contact us with the payment or order reference.
Report incorrect contact details or access problems promptly so delivery can be reattempted. Email support@coursemitra.in or call +91 92977 01041.